HIC opens Monday to Friday from 9am-5pm, except for University defined holidays.

To schedule sample processing: Please email Dr. Ling Zhao (lingzh@pennmedicine.upenn.edu) weekly sample schedule on or before Friday of the preceding week (please include Study PI, UPCC#, sample ID, blood draw/tissue biopsy date and approximate time that samples will be dropped off). Samples received outside of our posted cut-off times require approval at least 24 hours in advance of receipt and additional charges will apply as detailed below.

  1. Same-day processing cut off time: 1:00 PM Monday-Friday. In order to schedule lab staff, samples that need to be processed on the same day that are received after our cut-off time of 1 PM must be pre-approved by Ling Zhao. These samples will incur an after-hours processing fee.
  2. Next-day processing cut off time: 5:00 PM Monday-Thursday. Samples received after 1 PM, but by or before 5 PM, will be processed on the next business day.
  3. Samples received on Friday between 1-5 PM: We offer next-day processing on samples received on Friday between 1 PM and 5 PM, if pre-approved by Ling Zhao. Processing of these samples will incur an after-hours processing fee.

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