HIC opens Monday to Friday from 9am-5pm, except for University defined holidays.
To schedule sample processing: Please email Dr. Ling Zhao (lingzh@pennmedicine.upenn.edu) weekly sample schedule on or before Friday of the preceding week (please include Study PI, UPCC#, sample ID, blood draw/tissue biopsy date and approximate time that samples will be dropped off). Samples received outside of our posted cut-off times require approval at least 24 hours in advance of receipt and additional charges will apply as detailed below.
- Same-day processing cut off time: 1:00 PM Monday-Friday. In order to schedule lab staff, samples that need to be processed on the same day that are received after our cut-off time of 1 PM must be pre-approved by Ling Zhao. These samples will incur an after-hours processing fee.
- Next-day processing cut off time: 5:00 PM Monday-Thursday. Samples received after 1 PM, but by or before 5 PM, will be processed on the next business day.
- Samples received on Friday between 1-5 PM: We offer next-day processing on samples received on Friday between 1 PM and 5 PM, if pre-approved by Ling Zhao. Processing of these samples will incur an after-hours processing fee.
Requesting Services
All clients will need a PennKey to utilize our Facilities.
If you do not have a PennKey and:
- are affiliated with the University of Pennsylvania (or UPHS), Wistar Institute, Monell Chemical Senses Center, or Philadelphia VA Hospital, call (215) 573-INFO to request a PennKey.
- are affiliated with Children’s Hospital of Philadelphia please contact Path BioResource Help Desk at 215-573-2958 or 215-573-0735
- are not affiliated with the University of Pennsylvania or neighbors listed above, you or your BA should fill out the Registration Form. You will receive a Project ID and temporary PennKey to access services via this website.
NOTE: if you wish to have a permanent PennKey, call (215) 573-INFO
Once your Pennkey is activated…
Supply Ling Zhao (lingzh@pennmedicine.upenn.edu) with the Pennkey of the person who submits the request and their email address as well as any necessary billing information.
Billing information we request:
- Penn investigators: a 26 digit budget code
- CHOP: 10 digit route key
- All Others: purchase order number
Submit the request:
- Go to the Human Immunology Core (HIC) website here
- Click on “Submit Blood or Specimen” on the left side of the page, the 4th item under “Services”
- Choose “XXX UPCC 12345” by clicking on “Select Study”
- Click on “Start Request”
- Choose the account “your account”
- Fill out the form
- Click on “Submit Immunology”
- Print your request, a hard copy of the request is needed with the sample.
Contact Ling Zhao (lingzh@pennmedicine.upenn.edu) for any further questions
Blood/Tissue Sample Cutoff Times
Sample receiving cutoff time for sensitive samples (including PBMC preparation, serum, plasma or tissue processing and cryopreservation and flow cytometry samples that require fresh processing)
| Same Day Processing | Monday - Thursday | Drop off before 1 PM |
| Friday | Drop off before 12 PM |
| Next Day Processing | Monday - Thursday | Drop off after 1 PM |
If your study requires processing outside of these cutoff times, please contact Ling Zhao (215-573-4322) one week in advance of the sample collection date to make special arrangements.
Please acknowledge the Human Immunology Core (P30-CA016520) and/or the CFAR Immunology core (P30-AI045008) in your publications.